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When someone passes away, the heir doesn't always know where the deceased held a bank account or securities or which bank they rented a safe deposit box from. Febelfin's Bankresearch service can help you find this information from its member banks. Public Social Welfare Centers (OCMWs) can also request a bank investigation for the elderly or aid applicants.
The Bankresearch service can be used in various situations:
As an individual, you can also request a bank investigation (as an heir or interim guardian). Here you can find more information on this .
Through a bank investigation, you can find out whether someone was a customer of one or more banks during a period of 3 years before their death (counting from today) or before the commencement of preliminary guardianship.
Bankresearch does not handle requests related to divorce (unless there is an explicit court order to search for bank assets), moral investigations, bankruptcy, or fraud cases.
This service also does not search for (life) insurance contracts.
Bankresearch needs information about both you and the person you want to investigate.
You can contact Bankresearch:
Bankresearch endeavors to send the request to as many of its members as possible but cannot guarantee that all members will actually receive the request.
Febelfin itself does not have access to the requested information or how the banks follow up on the request.
Febelfin cannot be held liable for the further processing of the bank investigation request by the involved banks.
The cost of 151.25 euros only covers the processing by Febelfin and the response regarding whether or not someone had a customer relationship with a bank. The costs do not cover additional inquiries, such as questions about account balances and histories. For these, banks may charge additional fees.
If you request a bank investigation, Febelfin will process your personal data and the personal data of the person mentioned in the request in accordance with the procedure described above.
Your personal data will not be retained longer than necessary for the intended purposes of processing. In our privacy statement, you can find more information about our processing of personal data and how to exercise your rights.
According to privacy protection legislation, the responses from the member banks must be sent directly to the requester. Febelfin does not receive information from its members.