Online scams and AI

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Online scams: how artificial intelligence is changing the game 

 

Online scams are evolving, and artificial intelligence (AI) is providing fraudsters with new tools. Better-written messages, personalised content, the imitation of a voice or face, fake articles or highly realistic videos: some of the warning signs that once helped people identify fraud are becoming less obvious.

AI does not necessarily create new types of scams. Instead, it can make existing techniques more convincing, more personalised and easier to deploy on a large scale.

Phishing messages that are harder to spot 

 

Spelling mistakes, poor translations and unusual wording have long been signs that helped identify certain phishing messages. 

These clues are still useful, but they are no longer enough. Thanks to AI, it is now much easier to quickly generate natural, well-written texts in different languages and tailor them more closely to specific targets. 

The principle of phishing, however, remains the same: pretending to be a trusted person or organisation to convince you to click on a link, share personal or banking information, or carry out an action. 

A perfectly written message is therefore not necessarily a trustworthy one. 

When a voice or face can be imitated 

 

AI is not only capable of generating text. It can also be used to imitate or manipulate a voice, an image or a video. 

These capabilities can strengthen a variety of fraud scenarios. For example, a fraudster may try to mimic the voice of a family member or friend to request money urgently. In a romance scam, manipulated images, voice recordings or videos can make a fake identity appear more credible. 

In a professional context, AI can also be used in CEO fraud schemes: the voice or image of a company executive may be imitated to make an urgent payment or money transfer request appear more legitimate. 

The key takeaway? Recognising a voice or a face is no longer always enough to confirm someone's identity. 

Fake content supporting real investment scams 

 

Fraudsters can also use AI to give fake investment opportunities an appearance of legitimacy. 

Fake news articles, fabricated interviews, advertisements featuring well-known personalities, manipulated videos or false testimonials can imitate the style and appearance of media outlets, companies or public figures that you trust. 

If you come across an investment offer on social media or in an online advertisement, do not rely solely on how professional it looks. Always verify the information through trustworthy sources and check the identity of the company offering the investment. 

The tools are evolving, but the manipulation techniques remain the same 

 

AI may make some scams more sophisticated, but fraudsters continue to rely on familiar manipulation tactics: urgency, trust, emotion and the promise of an exceptional opportunity. Their goal is often to push you into acting quickly before you take the time to verify the situation. 

A few simple habits therefore remain essential:

  • Do not give in to urgency. Take the time to think before clicking, making a payment or sharing information. 
  • Verify through another channel. Has a relative asked you for money? Call them back on their usual phone number. Has a company contacted you? Visit its official website yourself. 
  • Go back to the source. Has an article or video caught your attention? Check whether it genuinely appears on the official website or channels concerned. 
  • Do not rely solely on appearances. A flawless text, a familiar voice, a realistic image or a convincing video can all be manipulated. 

Test your knowledge 

 

How can you recognise content generated or manipulated by AI? And do you have the right reflexes when confronted with the latest techniques used by fraudsters? 

Test your knowledge with the DigiFacile modules on artificial intelligence (FR and NL) and learn how to identify scams and digital traps more effectively.