Is online banking safe?

Stay up to date with the latest measures from the financial sector

3 min Reading time

Yes! The banks continuously secure their systems with the latest updates. You will notice this yourself, for example, in the following things:

  • Use the app? Always with code. To open your bank's app on your smartphone or tablet, you must always identify yourself. You do this with a secret code of your choice.
  • PC banking? Not without a card. If you bank via your computer, you will need your card and card reader (at most banks).
  • A big amount of money? Not just like that. You cannot pay large amounts via the app, you need your card and card reader for that.
  • You always decide. No digital transaction takes place without your approval.

4 tips for your online safety


You too can do a lot to ensure safe digital banking:

  • Be vigilant. Buy only from reliable websites. Don't always trust very attractive offers: if something is too good to be true, it usually is. Don't be caught by phishing: for example, never give your codes for internet banking via email, social media, text message or telephone.
  • Ensure properly secured equipment. Lock your smartphone or tablet with a secret code (or fingerprint) and make sure you have antivirus software on your computer.
  • Check your accounts regularly. This way you can quickly notice if something suspicious has happened.
  • Are you in doubt? Then stop the operation immediately. Contact your banks with Card Stop on 078 170 170.

Beware of phishing


Phishing is a form of scam where fraudsters send you a message with a link to a fake website. If you enter your personal bank codes there, you give the fraudsters free access to your bank account.

Do not be fooled. Your bank never asks you for your personal bank codes via a link. If you do receive such a message, then it is fake!