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Attachment
Digitalization & innovation
Regulations - bank switching service
The bank switching service for consumers covers current accounts and regulated savings accounts. The bank switching service for current accounts is subject to the Economic Law Code (Book VII ‘Payment and Credit Services’ - Title 3 ‘Payment Services’) and to the Regulations drawn up by Belgian credit institutions and containing additional provisions.
Bank & society
FAQ: Basic banking service for asylum seekers and refugees
Everyone is entitled to a basic banking service. Febelfin, in consultation with its members, the regulator and the Agency for 'Integratie and Inburgering', has drawn up a list of FAQs that provide guidance on the provision of the basic banking service to refugees and asylum seekers.
Digitalization & innovation
Q&A: Universal Banking Service
In essence, the purpose of the Universal Banking Service (UBS) is to provide a solution which allows everyone to make payments and manage their money easily. The intention is to cater to the group of customers who have little or no recourse to digital channels for arranging their money matters. This document gives an answer to the most frequently asked questions.
