Belgians pay more digitally during corona and receive payment deferrals more than 230,000 times (mortgage and business credit)

15 May 2020 - 4 min Reading time

Two clear financial trends are emerging during the corona crisis:

 
  • The crisis has a significant impact on the finances of many people: requests for payment deferrals continue to rise;
    • Banks grant payment deferrals for mortgage loans more than 113,000 times;
    • For companies, the number of payment deferrals granted is currently more than 122,000;
  • Belgians pay digitally more often;
    • Since the outbreak of the corona crisis in early March, both the number of card payments at a physical point of sale and the number of cash withdrawals have fallen. However, the decline in card payments was less pronounced than the decline in cash withdrawals;
    • In recent weeks, both card payments and cash withdrawals have increased again, but the lead in card payments is maintained;
  • Febelfin calls on all merchants and points of sale to continue paying digitally (via card and smartphone) as much as possible. Digital payment - and certainly contactless - is the most hygienic and safest way to pay.

Banks support the economy in these difficult times

 

The banks continue to fully support consumers, companies and self-employed people who are under financial pressure due to the corona crisis. For example, in the last month and a half they granted more than 113,000 payment deferrals to private individuals for their mortgage loans. The total underlying credit volume amounts to 11.7 billion euros or an average of 103,000 euros per loan.

The banks have also granted more than 122,000 deferments of payments for business loans since March 31. This concerns a total underlying credit volume of 19 billion euros or an average of 155,000 per credit. More than 80% of the number of payment deferrals are granted to SMEs and the self-employed.

Anyone experiencing financial problems due to the corona crisis is asked to contact their bank as soon as possible. The appropriate solutions can be found together.

Belgians pay more digitally

 

To contain the spread of the coronavirus, traders and banks are asking for digital payments as much as possible. Paying by card and smartphone is therefore an extremely safe and hygienic way to pay for purchases, especially if it is done contactless. The Belgian seems to have adjusted his payment behavior accordingly.

Because a number of stores were closed until recently due to the corona crisis, the total number of card payments in a physical point of sale fell for several weeks. However, the decline in the number of cash withdrawals continued even more strongly. In recent weeks, both card payments and cash withdrawals have increased again, but card payments maintain their lead.

This seems to indicate that Belgians currently use their cards more often than pay in cash.

Febelfin is already calling on people to continue paying digitally (via card and smartphone) as much as possible, even now that most shops have reopened their doors and contact professions will restart.

Deze cijfers zijn ook terug te vinden in de coronamonitor (only available in Dutch and French)