When you open an account, the bank will first want to know who you are and why you want to do it. Why all these questions, since you are not a criminal, right? Understandable reaction. Know that this is how the bank protects our society. Fraudulent money that is laundered or ends up with terrorists without us noticing. Isn't that something we all want to avoid? In our Febelfin brochure you can read how you can make the difference by providing the requested information. A short summary...

The bank will collect your data by reading your identity card. In this way, it immediately has a lot of information: your surname, first name, date of birth, place of birth, place of residence. For companies, there are other details, such as the registered office.

In addition, the bank may ask why you want to open the account and where the money you are going to put on it comes from. With all this information, they can draw up your customer profile.

Do not be alarmed when the bank wants to read your identity card (again) or when it asks you about a certain transaction.

The bank is not questioning you. It is obliged by law to know all its customers well and to check whether certain transactions are normal in relation to your customer profile. So it follows standard security procedures and has to repeat them regularly.

Unfortunately, it is a fact of life: money makes the economy go round, but sometimes it is also used to finance criminal activities or to launder fraudulent money.

To guarantee the safety of your bank account and transactions: that is the bank's priority. If they know who you are, they can easily do so. Plus, the information also helps the bank to detect, investigate and - if necessary - report suspicious transactions to the authorities.

Besides, you can rest assured: the bank takes good care of all your data. They are 100% safe and your privacy is 100% guaranteed. The bank will request them again on a regular basis, so that they remain up-to-date. Has anything changed in your data (e.g. after a move)? Then think about informing your bank yourself.