These video's explain how you can pay digitally

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There are several ways to pay digitally. You can pay with your smartphone or card. You can also pay contactless with the card and smartphone. Complicated? Below we explain it for you.


Pay with a card


If you want to pay with your bank card, follow the following steps:

  • Insert your bank card into the payment terminal.
  • The merchant enters the amount you have to pay.
  • Is the amount correct? Enter your code and press OK.
  • Payment accepted? Remove your card from the payment terminal.

Onderstaande filmpje toont je hoe het moet (only available in Dutch or French)


Contactless payment with your card

You can pay contactless with your card by following the steps below:

  • Check whether your bank card bears the contactless payment symbol (4 waves on the bank card).
  • The merchant enters the amount you have to pay. Check this amount.
  • Hold your card close to the contactless symbol on the payment terminal. You do not need to enter your PIN code.
  • Remove your card when your payment has been accepted. If the payment is successful, you will hear a 'beep'.

Did you know that you can pay contactless with both a debit and credit card?

Is it safe? Contactless payment is just as safe as paying by inserting your card into the payment terminal. Read all about it here.


Pay and receive money with your banking app


You can also pay with an app on your smartphone. See below which steps you need to follow:

  • Tell the merchant that you want to pay via QR code.
  • Open your payment app (e.g. payconiq) or your banking app on your smartphone.
  • Scan the QR code on the cash register or payment terminal.
  • Enter the amount and check it carefully.
  • Enter your secret code.

Did you know that you don't have to install payconiq to pay or receive money with your smartphone? You can also do this with your banking app. It works the same way and you don't need to install any additional app.

Watch this video if you want to see how it works.

You can also pay contactless with your smartphone. To do that, your smartphone must support that feature. You can control this via the settings of your smartphone. Once you have activated the NFC function on your device, you must choose which application you will use for contactless payment with your mobile phone. That can be your banking app or the Payconiq by Bancontact app. Ask your banker for advice on installation.