From tomorrow, banks will only receive customers by appointment
17 March 2020 - 2 min Reading time
Banks will remain accessible to customers
Belgian banks also play their part in the fight against the spread of the corona virus. They remain open to provide maximum support to the Belgian consumer during this special period.
However, because the government discourages travel outside the home, they will only receive customers by appointment during weekdays from Wednesday morning.
They remain available both during the week and at the weekend to speak to their customers by telephone or chat.
The ATMs continue to work and mobile banking, internet banking and digital payments remain possible at any time, including weekends.
This situation is evolving and may change in the coming period. Given the seriousness, the banks are urging to carry out banking transactions digitally and to contact their bank remotely.
Citizens and companies can contact Febelfin and their bank with questions and financial concerns
The measures taken by the government to contain the spread of the coronavirus sometimes have far-reaching financial consequences for companies and their employees.
Febelfin calls on everyone who is in financial difficulties or is likely to get into financial difficulties to talk to their banker in good time. Solutions can be found together to keep our heads above water.
Febelfin has set up a central point of contact to assist everyone with their questions and difficulties. Companies can go there with questions about government support measures and possible measures that the banks can propose. Private individuals can ask questions about potential repayment difficulties due to the corona crisis.
Contact points per bank/credit company
Banks and credit companies also have such a contact point.
