About Febelfin

 

Febelfin, or the Federation of the Belgian Financial Sector. Who are we and what can we do for you?

We represent the financial sector

As a sector federation, we are the mouthpiece for banks and represent our members in contacts with policymakers, regulators, professional federations and interest groups, for example.

Febelfin's mission: Febelfin defends the interests of its members and, together with them, is committed to a strong, resilient and inclusive financial sector that supports sustainable economic growth and innovation as an essential partner.

In doing so, we focus on values such as:

Solid. As a leading sector, we offer security and guarantee the economic resilience of both families and businesses. We ensure stability, act with integrity and are transparent. We take a proactive stance to address future challenges and continue to provide that certainty so that people can rely on us. Trust and resilience are at the heart of everything we do.

Accessible. We ensure that our services are easy to understand and use, with attention to the individual needs of our customers. By promoting financial literacy, closing the digital divide and listening with empathy, we make financial services accessible.

Human. Financial decisions are often accompanied by important life events. That is why the customer is central to everything we do. We listen to the needs of our customers. Through empathy and engagement, we build strong, long-lasting relationships and make sure our customers feel heard and supported.

Innovative. We encourage innovation and are open to new ideas and solutions. By proactively embracing new technologies and forward-thinking approaches, we adapt to the changing needs of customers and society. Our open attitude ensures that we continue to learn, grow and shape the future of the financial sector.

 

Our core tasks are:

Inspire

  • We unite the voices of our members, defend their interests and put forward their views powerfully and proactively in the political, economic and social debate.

  • We offer targeted support through information, advice, training and networking opportunities.

Engage

We raise awareness and actively develop partnerships.

Connect

We connect all our members and forge links with policymakers and stakeholders at every level – from local to European – to represent the interests of our members.

With more than 230 members under its umbrella, Febelfin represents the majority of the financial sector in Belgium.
Isabelle Marchand
 

What are our objectives?

Trusted enabler
Pushing the narrative that the sector is not only about banking, but about enabling and empowering families, businesses, and communities to thrive. The financial sector is a core enabler of economic growth & long-term stability.

Reliable protector
Emphasis the sector’s role in ensuring security, fraud prevention, and data protection to build confidence and trust.

Partner in sustainability
Bring forward the sector's important role in the transition to a more sustainable economy, addressing the needs of businesses and consumers.

Driver of inclusiveness
Emphasis the sectors human-centered and inclusive character by promoting financial and digital inclusion, and show the sector's efforts towards accessible banking.

What do we do?

Febelfin represents the financial sector. But what exactly does that mean? What does Febelfin achieve each year and what projects are currently underway? Read all about it in our annual report.

A good banking relationship

You can read about how our members put theory into practice in the document “A good banking relationship” (only in Dutch/French).